2009, Client: Eskom, South Africa: Developed and managed a project assessing the societal resilience to electricity load shedding and what technology and other interventions might be developed to alleviate this burden. Urban based study looking at how different socio-economic segments of the population are impacted by load shedding, what interventions are feasible, what are the costs and most effective communications strategies. Funded by Eskom (SA’s National Electricity Utility).